Incident Priority, Severity and Impact

(jensrantil.github.io)

2 points | by JensRantil 7 hours ago ago

1 comments

  • Multicomp 3 hours ago ago

    I agree with this article, Id never seen the priority vs impact chart before.

    One thinf I would add is that a given incident can have differing internal vs external impact, which can drive up its cumulative impact.