What, then, are we paying for?

(quinnkeast.com)

4 points | by ashleynewman 5 hours ago ago

2 comments

  • speak_plainly 5 hours ago ago

    Nobody pays for software. They pay for an SLA and a throat to choke when things go sideways.

    • qkeast 4 hours ago ago

      Arguably that’s the “operations” and “relationship” parts described here. But right now, many companies are choosing to not pay for software because they can build a solution themselves.