Plex laid off the whole player team

(forums.plex.tv)

127 points | by zzyzxd 10 hours ago ago

93 comments

  • zzyzxd 10 hours ago ago

    A better link to point to the comment from the former employee:

    https://forums.plex.tv/t/2026-20-0-beta-ios-and-tvos-4k-dovi...

    Plex stopped working on any DoVi/HDR10 videos I have, and today I found this thread.

    • arprocter 10 hours ago ago

      Seems like the comment was edited to remove "Move over to Jellyfin and/or Infuse"

      From /r/plex:

      https://i.imgur.com/87huC1b.jpeg

      • iugtmkbdfil834 9 hours ago ago

        Thank you. I was really confused about the story initially.

      • techjamie 9 hours ago ago

        I just looked at the thread and I think that comment might be gone entirely. Though some script on that page is breaking find in page on my phone so maybe I simply didn't scroll enough.

    • supermanav 10 hours ago ago

      I have a player with wide compatibility, including P7 DoVi, for Apple TV (and iOS) https://apps.apple.com/us/app/hanaplay/id6782382601 works with Plex and Silo - an up an coming media server that could be a replacement. Android/Roku are in beta. It's free and will be open sourced.

      • HaloZero 8 hours ago ago

        Silo looks interesting, I wish it supported OSX servers though but I imagine that's so fringe.

    • jmuguy 9 hours ago ago

      I think the comment has been completely deleted now.

  • joshstrange 10 hours ago ago

    I don't want to be a jerk and I know engineers writing the code don't always make the decisions but the new Apple TV Player was dog shit. Just horrible. 10 steps back in UI/UX and frustrating to use. I've been using Plex for well over a decade and to throw that all away on that new player... Just damn.

    Not sure why Plex laid off the team, was it the response to the new updates (doubt it), was it "AI", are they planning on going in a new direction?

    • halJordan 6 hours ago ago

      I think it's past time we stop letting the doers of an org pass off responsibility for their actions. The engineers coded this. It is on them as much as it's on some nameless exec

    • sheepscreek 9 hours ago ago

      > Not sure why Plex laid off the team, was it the response to the new updates (doubt it), was it "AI", are they planning on going in a new direction?

      Pure speculation - maybe it was the kind of response you're definitely not hoping for. Get ready for more dog shit apps :)

    • tstrimple 5 hours ago ago

      More than likely Plex realizes where their money comes from. It's not streamlining personal video content playback. That's how they built their reputation, but they make their money on integration deals and filling your home screen with other people's content. I paid for Plex Pass and they still feel entitled to put advertisements in front of my local media content. I've since switched to Jellyfin.

  • AdmiralAsshat 9 hours ago ago

    Once upon a time, Plex started as a fork of XBMC/Kodi.

    I'm still using Kodi. It still does everything I need it to do, user complaints about "dated UI" be damned.

    About the only thing I wish it shipped was a built-in renamer utility to help organize the media to the naming scheme that Kodi expects in order to scrape metadata properly. Most of the leading third-party utilities for this are proprietary subscription apps, which is a huge shame when the core product is FLOSS.

    • znkynz 9 hours ago ago

      Kodi front end - emby back end. Best of both.

      • dvdgsng 5 hours ago ago

        This. Transcoding is a dream and the Emby apps are flawless (the ones we are using at least).

    • gdulli 9 hours ago ago

      Ironically (or fittingly) given that origin, the Xbox version of the Plex app may be the best one to use now because it's been abandoned and was never updated to the terrible redesign.

  • cdrnsf 9 hours ago ago

    I've got nothing but good things to say about Jellyfin, Infuse in Apple's ecosystem and Wholphin in Android's.

    • 2OEH8eoCRo0 8 hours ago ago

      How large is your music library? Jellyfin is unusable with my large music library and I was forced to use Navidrome.

      • chneu 6 hours ago ago

        Okay here's what I did to finally update Jellyfin to work with my 300,000+ size flac library.

        I copied my 10.X whatever Jellyfin 3 times. So I basically setup 3 identical Jellyfin instances. I then upgraded each of them to the latest version. 2 of them upgraded but had horrible performance. The third one finally works the way it should. I have no idea why that worked but after seeing tons of comments that were basically "Idk mine just works" or "idk mine just sucks" it seemed worth doing.

        So, maybe try that.

        To be clear I didn't copy the libraries. Just the Jellyfin docker data.

        Their new database is just bad.

      • robwayne 7 hours ago ago

        How large are we talking here?

        I'm currently sitting at 35k~ tracks, primarily FLAC with some 320kbps mp3 sprinkled in. I also use Jellyfin for anime and have a LOT of shows on there. Haven't noticed any issues yet, so I'm curious where your tipping point was.

        • chneu 6 hours ago ago

          Jellyfin after the 10.X update changed their database. This introduced a major performance issue with SOME large music libraries. There doesn't seem to be a hard set of criteria besides "some large music libraries suffer from bad performance degradation". I finally managed to upgrade after just brute forcing it and trying several times. It finally just worked.

      • timcobb 7 hours ago ago

        How large is your library?

        • 2OEH8eoCRo0 7 hours ago ago

          Over 110,000 tracks mostly FLAC

          • timcobb 2 hours ago ago

            Thank you, I am building a music library, collecting data points :pray:

  • kraquepype 9 hours ago ago

    I switched over to Emby a while back for video, but kept plex in a limited capacity for music since I really like Plexamp.

    The thing I really like about plex was that 99% of the time, it would scan and match up my media, even if file formats were inconsistent. That was a growing pain for Emby, so it was another reason I kept plex for music.

    Is there a good alternative to plex for music?

    • linuxdaemon 8 hours ago ago

      +1 for MusicAssistant. I have been using it for about 2 weeks with Plex as the source, but MA as the player after "we" (my wife) decided Spotify is too expensive.

      Handing off between devices is my current pain point with it. It can group players so that you can do multi-room synced play, but I use that to hand off from my desktop to my phone. You can transfer the active playlist to another device. But in either case it's a manual interaction and doesn't "just happen". To be fair, I didn't have 100% success rate with Spotify doing this correctly either. Sometimes it did it, sometimes it just started in its own world.

      The MA IOS app is REALLY rough; but I have had very good success with Xonara on ios, which is currently available through testflight.

    • paularmstrong 9 hours ago ago

      The closest alternative that I've found to Plexamp is MusicAssistant. It's still really rough around the edges as a full replacement. For example: Smart playlists are lacking and/or don't work at all; "Recently Added Albums" goes by file modified time and not when it was actually _added_ (and they fought me on this saying I'm wrong that it doesn't seem right)

    • chneu 6 hours ago ago

      I ditched Plex for Jellyfin + audiomuse AI. So the front end is any Jellyfin app.

      Audiomuse has a Jellyfin plugin that automates a lot of the playlist creation.

    • totallygeeky 7 hours ago ago

      I've used Gonic[1] for music server purposes and Symfonium[2] for streaming said music for a while now, nothing but good things to say about both. The only downside is it does not do automatic media tagging like Plex, but if you ingest with something like MusicBrainz Picard[3] then it'll never be a problem.

      [1] https://github.com/sentriz/gonic [2] https://www.symfonium.app/ [3] https://picard.musicbrainz.org/

    • ihsw 9 hours ago ago

      [dead]

  • hs86 10 hours ago ago

    I often run the server and the media player app on the same system. When the server analyzes a new movie, the spinning circle animation in the corner of the player app uses more CPU than the server’s transcoding and analysis processes.

  • joshuat 9 hours ago ago

    Looks like the comment was deleted, insane to think dropping that in a community forum discussion was a good idea.

  • dudu24 10 hours ago ago

    Bummer. Anyway, the Nautilus Jellyfin client for the Apple TV rules.

    • dewey 10 hours ago ago

      Why is it so hard to find screenshots for this app? I've tried many apps the past days as they all are in a half-done state and I would be in the market for a good, Apple TV native client.

    • cr125rider 10 hours ago ago

      Swiftfin got a huge update recently too!

  • jmuguy 9 hours ago ago

    Question for Jellyfin users - how's the support for non-tech people that were using your library? Like my parents use my Plex, and getting them switched to something else is going to be a hell ride.

    • PorciiVorbesc 9 hours ago ago

      >Question for Jellyfin users - how's the support for non-tech people that were using your library?

      As much as I hate what Plex has been doing in the last period, here Jellyfin is not as good as Plex. Plex tablet and TV UX feels simpler and easier than OOTB Jellyfin, unless you tinker with it or use alternative clients. My parents far prefer Plex's UX.

      Also, what grinds my gears the most is that most movies and shows I download, Jellyfin can't detect what content it is, and instead just lists them as raw video files in a folder since it expects a strict naming convention which most torrents don't follow. Plex seems to have a much better content detection engine, probably based on fingerprinting, since it rarely misses, regardless of how fucked the naming convention is.

      Also 2, I noticed transcoding on Plex is somehow more power efficient than Jellyfin. When I monitor intel_gpu_top on my 12th gen NUC, Plex hammers the iGPU with far less interrupts than Jellyfin, resulting in noticeably lower power consumption.

      • 0x1ch 9 hours ago ago

        Are the shows foreign or rare media? I almost exclusively use Jellyfin for TV and generally the only media that breaks from weird metadata tagging is asian stuff like Animes. Naming convention of the episode titles usually has very little to do with how Jellyfin shows them, unless that's the only data it can see.

        • PorciiVorbesc 9 hours ago ago

          >Are the shows foreign or rare media?

          No, mostly US/Western productions. Clarkson's Farm, Stargate SG-1 for example.

    • rfkjrjr 9 hours ago ago

      Its pretty simple to use and manage. I actually ended up creating an android tv (and phone) app that mimicks windows media center for live TV, and an on demand section that serves the jellyfin library. This has given the family I give access a more familiar interface. https://imgur.com/a/oUDr1Gu

      If anyone is interested I may do a post about this app, but I figure in the AI age you'd probably rather I keep it to myself!

    • 0x1ch 9 hours ago ago

      It's pretty easy and straight forward, the login UI is similar to netflix where you can have profiles per user and have them shown on the login screen, etc. They get placed straight into the view of your library, from there they can simply click play.

      I'm not up to speed on transcoding, but I do notice my web users always have to transcode, assuming due to their native browser playback support for codecs. Local installs of the Jellyfin player seem to avoid this on most systems.

    • Quick2822 9 hours ago ago

      I've had no issues getting my friends and my parents setup. Its easier than Plex, since it's all setup in Jellyfin (user admin).

      Send them a hostname, username and password. Jellystat is a nice companion app if you like seeing metrics.

    • inhumantsar 9 hours ago ago

      this is my main blocker to Jellyfin too. if it were just me, no problem. but my (divorced, over 60y/o) parents and my sister's family use my plex too. each of them has some mix of LG, Samsung, Roku, Android, and Apple devices. they all live half way across the country.

      every time i've checked in with Jellyfin, the ecosystem has been way too fragmented to consider migrating.

    • asdfqwertzxcv 9 hours ago ago

      Even easier to use, from what I've experienced. Feels like a middle ground between Roku and Plex's interface.

    • BoxwoodSeed 9 hours ago ago

      It's usable, but there's plenty of room for improvement. Never got started with Plex since it's not free software. No matter how much better Plex was it would never have been worth it down the line. I learned that lesson by using Opera circa 2012.

      • number_six 9 hours ago ago

        It used to be free! That's how I got started with it at all. I bought a lifetime pass in 2011 for $50 on the hope it would still be working and get better as time went on. I guess I'm at ~$3/year now and just continue to amortize that cost per year down.

  • maxprimes 10 hours ago ago

    Mad thread to drop that bomb in.

  • PaulHoule 10 hours ago ago

    Well.. I was really excited to experience HDR when I was reading conference proceedings about it in the early 2000s. But when I got to see how it was standardized I could think nothing for "For Christ's Sake, this is going to make sure it never looks right in either SDR or HDR"

    Dolby Vision addresses some of the problems of simpler standards but it is such a botch I wouldn't expect it work at all.

    • bhouston 10 hours ago ago

      How is that related to this story? Are you commenting on the wrong Hacker News post?

      • wolrah 10 hours ago ago

        The actual thread the post being referenced is in is about Dolby Vision and HDR10 playback on Apple devices, so I can see where a rant might come out I guess...

        edit: Yup just saw GP's reply and they clearly have opinions about HDR.

      • PaulHoule 10 hours ago ago

        Did you read the story?

        Plex broke Dolby Vision. Plex is working fine for me because I'm not using this botched format and don't have a TV which is designed to make sure everything is too dark for you to see anything, the same way Chris Nolan poisoned movies by making sure you can never make out what people are saying.

        • dominotw 10 hours ago ago

          > Chris Nolan poisoned movies by making sure you can never make out what people are saying.

          why did he do that?

          • germinalphrase 9 hours ago ago

            It's mostly that Nolan makes camera and sound decisions based on the theater experience which assumes a certain visual scale, projector dynamic range, surround sound system, and so on. Because the format and equipment utilized in a high end movie theater is significantly more capable than everyday home televisions, these choices often lead to a poor viewing experience at home. All these issues could be resolved technically, but home theater formats are kind of a mess in general.

            • CamperBob2 9 hours ago ago

              Unfortunately that's not it at all. He's widely quoted as considering dialogue to be just another sound effect.

              • germinalphrase 9 hours ago ago

                It is that, just not only that. You saying dialogue is "just another sound effect" collapses all nuance out of a broader artistic preference on Nolan's part for authentic performance recording and diegetic sound (of which the dialogue is one part of many). You may not care about this-vs-that filmmaking choice, but they are intentional decisions with a rationale. In a movie theater setting, the problems introduced by these choices aren't as acute because there is a physical and spatial separation between speakers dedicated to primary dialogue vs environmental sounds, etc. The same is true for scenes being "too dark" or characters being framed too widely to read their performance because it was framed for IMAX not an iPhone.

                • PaulHoule 6 hours ago ago

                  ... Also you gotta be one of the 40% of the population that lives in a Nielsen "A" market to have an IMAX theater, a lot of us are stuck with really bad movie theaters that are worse than a good home theater. Like if I burn out a speaker I'll probably fix it, a movie theater might have a burned out center for months and only get an occasional complaint about it. After the pandemic just the thought of a popcorn-and-coke mess would make my skin crawl.

                  I've been turning up the brightness really high with certain video games for a really long time because, as a player, it's just not fun to not be able to see something I'm supposed to interact with. A creative product that isn't just something you do for itself doesn't just belong to the creator but also belongs to the audience... You can do what you like but don't expect anyone to fund it or exhibit it or buy it. If Hollywood put 1% of the energy into connecting with audiences that it does into winning Oscars things would be quite different.

                • CamperBob2 8 hours ago ago

                  You saying dialogue is "just another sound effect" collapses all nuance out of a broader artistic preference on Nolan's part for authentic performance recording and diegetic sound

                  I see

          • undefined 9 hours ago ago
            [deleted]
          • CamperBob2 10 hours ago ago

            Nolan doesn't want you to focus on the dialog, he says. He considers dialog to be just another sound effect. He's an overrated bozo who either needs more cocaine, or less.

            See also: idiot directors who shake the camera constantly because it's "realistic," neglecting hundreds of millions of years of evolution geared towards stabilizing vision while moving.

  • bouchard 8 hours ago ago

    I've been running an older client version (last one before the new UI) on both Android (mobile) and Fire TV Stick 4K. Hasn't been too much of an issue to setup for friends, you just have to make sure to disable auto-updates.

  • Jhsto 8 hours ago ago

    Remember that there are alternative playback clients which use Plex's backend. Infuse is one, but I think VLC also works. Both have Apple TV apps.

    • ctippett 7 hours ago ago

      Someone created a native Plex client[1] for WebOS and it's an absolute dream. The responsiveness of the interface is really very impressive, especially considering my TV is coming up 10 years old.

      [1] https://plxnative.com

  • joshuat 9 hours ago ago

    Mismanagement and disastrous redesigns aside, the "lifetime" funding model was flawed from the beginning and imo played a serious part in leading Plex down this path.

    • expedition32 9 hours ago ago

      Plex seems to be the kind of software a lot of people would have acquired illegally.

      • joshuat 8 hours ago ago

        Were that something to worry about, I imagine we'd be seeing it now as well - I don't think a lifetime license option would sway people away from that option were it a viable one.

  • bigbuppo 9 hours ago ago

    That reminds me... need to cancel plex pass.

  • vorpalhex 10 hours ago ago

    It's a shame Plex has failed to be functional. The moment a product has a bunch of UI refreshes but no core fixes is when you know the wrong work is being done.

    I'd still be happy if Plex could turn things around, but until then Jellyfin seems to be king.

    • WheatMillington 7 hours ago ago

      How has it stopped being functional? As far as I know it's still just as functional as always?

  • platevoltage 10 hours ago ago

    There are several good alternatives to Plex. Time to give them your support.

    • iugtmkbdfil834 10 hours ago ago

      Sadly, the signs were all there, but it sucks that we need to start thinking of upending existing setups. That said, currently running jellyfin as a test to replace plex ( different reasons ). So far the experience was good. What seems to be missing is the ease with which you can share your library.

      • toomuchtodo 10 hours ago ago

        It's a great opportunity to use an open ecosystem that cannot be captured and enshittified. Better to build on a shared, open platform versus paying someone who is trying to squeeze the enterprise for all its worth over time.

        Where Jellyfin lacks, I would encourage contributions so that it lacks less, over time. Hopefully, it will eventually surpass Plex, making Plex redundant while Jellyfin remains open.

        (i run Plex and Jellyfin side by side on top of a multi PB library)

        • flumpcakes 10 hours ago ago

          > multi PB library

          Of? Ripped Blu-rays?

          • toomuchtodo 9 hours ago ago

            Library contents are out of scope and irrelevant imho. "You do you." I'm supporting end to end open media storage and playback in this context, regardless of underlying content or media. Legal content, pirated content, adult content, does not matter to me what folks want to store and serve up. The issue is digital sovereignty over your compute.

            Over time, it'll all be served out of archive.org eventually anyway as copyright slowly expires over centuries [1] (life of the creator + 50-70 years lol). We can find more valuable topics to argue about, imho.

            [1] HN Search: public domain day - https://hn.algolia.com/?q=public%20domain%20day

    • fishtoaster 10 hours ago ago

      Sounds about right. What have you (and/or fellow commenters) had good experiences with?

  • PierceJoy 10 hours ago ago

    The new Apple TV app is terrible. It’s completely redesigned, and visually looks good I suppose, but it’s so buggy and has terrible UX. So terrible, in fact, that after a decade of using plex I finally became a cliche and switched to jellyfin. The player isn’t quite as polished as plex, but it isn’t as buggy, and I’ll probably just take an open source player and have Claude customize it to my liking. Honestly plex deserves to fail at this point. They’ve been doing stupid user hostile shit for years. They finally cross the line though and made the core experience of watching something on their app significantly worse.

    • joshstrange 10 hours ago ago

      Yeah, I can't believe how bad the UI/UX is for the new Apple TV Plex app. I switched to Plezy as a client (still Plex server) but don't love it either. I really did like the old Plex UI on ATV.

      I don't know what I'll do going forward. Jellyfin is rough (I've tried!) and especially for external users (family).

    • fetus8 10 hours ago ago

      I was watching a movie last night with the updated Apple TV app last night and said to myself, it's time, this UX update has pushed me over the edge. Jellyfish migration is happening this weekend.

  • zzzeek 10 hours ago ago

    ive got plex and jellyfin running but jellyfin hasn't won me over yet for movies / tv shows. guess it's going to have to

  • trallnag 8 hours ago ago

    Curious why one would pirate media but pay for a media streaming system. Not like there aren't any alternatives like it's the case with VPNs

    • desolate_muffin 7 hours ago ago

      There are not any alternatives that match every feature. The account system and number of platforms with a Plex app is unmatched. This matters when you share it with others who won't want to tinker with anything.

    • 80fj0348i 7 hours ago ago

      A media streaming system is a lot cheaper than the media. A lot of people bought Plex when it was a "buy once keep forever" payment model.

    • bouchard 8 hours ago ago

      If you wanna share with friends and family; it's way more accessible than setting up access to a VPN/tailscale/etc.

  • VCFundedGenYer 10 hours ago ago

    I don't understand why anyone continues to give Plex the time of day. Jellyfin has far and away eclipsed them.

    • joshstrange 9 hours ago ago

      Do you have external users (outside your network)? My understanding (and the last time I tried) is that Jellyfin lacks in this department quite a bit. That and ubiquitous clients.

      Plex client is available almost everywhere and overall, Plex mostly "just works". The latest Apple TV client changes have me hot and there are things I don't love but that's what's kept me in the Plex ecosystem. I am looking around now though since I'm so disappointed with the new clients/UI.

      • 80fj0348i 7 hours ago ago

        I have my friends and family using tailscale + jellyfin. Their only complaint is not having an easy way to watch on Xboxes. I convinced a few of them to plug old laptops into their TVs which is working fine.

      • saikia81 9 hours ago ago

        I have, after setting things up this year. Any user problems were always due to server-side or bad media files. Or on networking on the server side.

        As far as I understand it Jellyfin has been improving client availability and to me seems to work well for friends.

        • joshstrange 9 hours ago ago

          I’ll probably be trialing it and Silo over the next little bit. Thanks!

    • dewey 10 hours ago ago

      Because I bought a lifetime pass a very long time ago, and their apps across all platforms look and work consistently. I only recently switched to Jellyfin because Hetzner blocks Plex, but otherwise I wouldn't have had a big reason to switch.

    • SpecialistK 9 hours ago ago

      I went with Plex AV few years ago for two major reasons:

      * a native Xbox app (I believe Jellyfin may now have one)

      * non-techie acceptance (Plex seemed more polished at the time, will need to reassess now)

      Either way, I'll be warning my spouse that things may be changing soon.

    • undefined 10 hours ago ago
      [deleted]
  • georgemcbay 7 hours ago ago

    As someone who has a lifetime Plex subscription but who hasn't used it in years, I'm mildly surprised they had a significant team to layoff.

    It has felt like they were in a Bending Spoons-esque mode for many years where they just tried to suck all the money possible out of it without actually supporting it beyond a bare minimum level.

    My disappointment with Plex aside, my heart sincerely goes out to anyone who was laid off.